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Technical Issues and The Common Application

on October 4, 2013 in Alerts, Application Process, New This Month

Common Application LogoThe Common Application went through a complete overhaul this year, and some technical issues are becoming apparent as students dig into their applications. Please keep in mind that it is essential to give yourself plenty of lead time as you prepare to submit your applications. The Common Application is working to resolve these issues but current items to keep in mind as you work through the process include in some cases: 1) accessing Early Decision signature forms online, 2) changes to some prompts that students may have answered already creating changes to responses and thereby making it difficult for students to submit to new colleges if they have already submitted the application to one college as the application locks once submitted, 3) changes to the request for class size in the Education section making teacher recommendations inaccessible once an application has been submitted, 4) in some instances, a record of payment is not transmitted back to an applicant’s Common App account, 5) some recommenders have been unable to create accounts because they have been using unsupported browsers. The Common Application has introduced new alerts to help these colleagues better understand why the system is not responsive, and has highlighted the list on their website, 6) some applicants who changed their email addresses after registering an account have been unable to log in and while they fixed this issue on September 18, the solution was not retroactive. The Common Application can assist applicants in this situation, but they need to do so on an individual basis, and 7) Font sizes and formatting including paragraph breaks are adjusted once your application is uploaded to the writing section, but colleges downloading your applications are aware of this issue.

I highly recommend students keep an eye on the Common Application Know Issues Page, Facebook page and Twitter @commonapp feeds to stay current on any updates, and leave plenty of time to deal with any technical issues.

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